F.A.Q.


  1. What is dedicated?
  2. How fast can I get an access to the server?
  3. How can I pay for services? Can I incur a debt?
  4. What software is installed on the server by default?
  5. I would like to place my own server.
  6. I need more IP addresses
  7. Raid is a good idea, but what about the backup?

What is dedicated?

Dedicated — dedicated server rental service.In the data center installed server, ensuring uninterrupted power supply connected to the Internet channel reserved sufficient capacity. Also, in the data center to maintain proper cooling and maintenance of servers.

How fast can I get an access to the server?

Gaining access to the server after payment usually takes no more than 20 minutes, subject to availability servers. This is the time is required for automatically install chosen operating system. Installing Centos and Debian usually takes 10 minutes. Installing Ubuntu takes about 15-17 minutes.

You will receive an e-mail with the root access parameters to the server after the server is ready for use.

How can I pay for services? Can I incur a debt?

We are working on an advance payment system. Any service must be prepaid before order. If there's not enough funds on your account for the extension of the service, the service will be blocked.You'll get a letter about the necessity to make the payment.For example, if the account balance is insufficient to renew the server hosting service, 14 days before the last possible date of payment, you'll get an e-mail reminding you to pay for the server hosting.

If you do not make payment, the server will be blocked. You will also receive an e-mail about it. After 5 days of blocking the server in case of nonpayment, the server will be cleared from the information contained on it and its hosting will be permanently discontinued.

What software is installed on the server by default?

You choose the operating system you want in your order. After ordering the server you will get root-access to the server over SSH. You can see the full list of available operating systems in the order form.

I would like to place my own server.

Unfortunately, we do not provide Сolocation services .

I need more IP addresses

You can order additional IP address in My Account. The cost of additional IP addresses is specified in the contract for each tariff.

Raid is a good idea, but what’s about the backup?

We offer free 100Gb for backups for each server. If necessary, this volume can be increased for a fee. Please note that FTP access is only available with the dedicated servers of our data center, accessible from the outside is prohibited.